South Ayrshire Council Customer Services: Digital Survey

Please see the information below concerning completing a Digital Survey for South Ayrshire Council’s Customer Services department. 

Your assistance with this is greatly appreciated.

The survey is available to fill out digitally at this link South Ayrshire Digital Survey

Note: a paper version of the survey will be available via our Libraries.

Residents can also call 0300 123 0900, and the Customer Services Team will complete the survey on behalf of the caller.

Digital Survey

SAC have launched a digital survey to gain insight into customers’ experience of interacting with the council digitally.

The survey seeks to gain an understanding of:

• how digitally confident residents are and, if not, whether they would like support to learn;

• if any residents are digitally excluded in terms of access to digital devices/ Wi-Fi;

• for those who are digitally confident, what type of digital transactions they currently make and would like to make in future with the council and;

• how they would rate digital interactions they have had with council services to date.

Survey closes, 30 June 2026.  

The survey is available to fill out digitally at this link South Ayrshire Digital Survey

Thank you!